Crisis Management

Crisis management and intervention methods help people experiencing a behavioral health crisis. Crisis management provides long-term support and may include therapy, teaching new coping mechanisms, medication, and other services. Crisis intervention focuses on emergency actions and safety measures to restore psychosocial integrity in situations like self-harm and attempted suicide.

A nurse suspects that a co-worker is abusing drugs and is under the influence while at work. Which action does the nurse take?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 3
  • Topics: Communication & Documentation Delegation, Prioritization and Leadership Lifestyle Choices and High Risk Behavior Crisis Management Health Care Ethics, Law, and Policy Health Care Quality

The nurse is asked to serve on a committee to determine what the available community resources are to care for infants, older adults, the disabled, and individuals with chronic health problems in the event of a natural disaster. These efforts are described as which disaster management phase?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 2
  • Topics: Crisis Management Delegation, Prioritization and Leadership

Which patient is triaged as first to be treated following a hurricane?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 7
  • Topics: Crisis Management Delegation, Prioritization and Leadership Cardiovascular Health Care Ethics, Law, and Policy Health Care Quality Health Promotion Health Screening Intracranial Regulation Neurology Respiratory

The patient is brought to the emergency department following an accident with significant burns. The patient is conscious and alert with 3rd-degree burns over 50% of his body. The nurse helps to get a history and perform a thorough physical examination of this patient. Which type of assessment is the nurse performing?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 4
  • Topics: Crisis Management Delegation, Prioritization and Leadership Assessment Health Care Ethics, Law, and Policy Health Care Quality Health Screening

Which type of fire extinguisher does the nurse use to extinguish a fire that started in an electrical outlet?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 4
  • Topics: Crisis Management Delegation, Prioritization and Leadership

The provider orders physical restraints for a patient in alcohol withdrawal who is delirious, combative, and a fall risk. Which statement is true regarding use of physical restraints for this patient?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 4
  • Topics: Disease Prevention Mental Health Disorders Cognition Communication & Documentation Crisis Management Health Care Ethics, Law, and Policy Health Care Quality Lifestyle Choices and High Risk Behavior

The nurse is the first responder to a 3-year-old male who is with his mother, having recently ingested a large quantity of household cleaner. The patient is unconscious but is hemodynamically stable and breathing. An ambulance has already been called. Which action by the nurse is appropriate?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 6
  • Topics: Gastrointestinal Pediatrics Assessment Communication & Documentation Crisis Management Disease Prevention Elimination Health Care Quality Health Promotion Lifestyle Choices and High Risk Behavior Nursing Interventions

The patient with neurosyphilis who has attempted to stab the nurse with scissors, pulled out several IVs, and is a fall risk is placed in wrist restraints per physician order. How frequently does the nurse assess the patient’s skin integrity?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 7
  • Topics: Disease Prevention Mental Health Disorders Assessment Cognition Communication & Documentation Crisis Management Delegation, Prioritization and Leadership Health Care Ethics, Law, and Policy Health Care Quality Lifestyle Choices and High Risk Behavior Neurology Nursing Interventions Tissue Integrity

The nurse is called to the hospital to assist in caring for patients brought to the hospital following a massive gas explosion in the community. Which statement is true regarding the nurse’s involvement with this incident?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 3
  • Topics: Crisis Management Delegation, Prioritization and Leadership Communication & Documentation Health Care Ethics, Law, and Policy Health Screening

A person in the hospital pulls out a firearm and starts shooting patients and staff at random in the emergency department. Which action by the nurse is most appropriate?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 3
  • Topics: Crisis Management Disease Prevention Health Care Ethics, Law, and Policy Health Care Quality Health Promotion

The patient’s family requests a second opinion after being told the patient will never regain consciousness following a motor vehicle accident. The family is exhibiting which of the Kubler-Ross stages of grief?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 4
  • Topics: Crisis Management End of Life Issues Communication & Documentation

Which statement by the patient’s spouse indicates an understanding of the teaching about bipolar disorder?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 4
  • Topics: Mental Health Disorders Communication & Documentation Crisis Management Health Promotion Patient Education

The patient is being treated for obsessive-compulsive disorder with medication and behavioral therapy. At a follow-up visit, the patient reports near complete resolution of symptoms. The nurse anticipates discussing which treatment plan?  

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 6
  • Topics: Mental Health Disorders Cognition Communication & Documentation Crisis Management Health Promotion Neurology Nursing Interventions Patient Education Psychiatric Medications

The patient with persistent shoulder pain with associated numbness of the hand is scheduled for a magnetic resonance imaging (MRI) scan. The patient tells the nurse, "I'm terrified of enclosed spaces. I just don't know if I'll survive this test." After relaying the patient's concerns to the provider, which response does the nurse expect from the provider? 

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 3
  • Topics: Medication and Blood Products Communication & Documentation Crisis Management Health Care Quality Health Promotion Mental Health Disorders Mobility Musculoskeletal Nursing Interventions Psychiatric Medications Routes of Administration

The patient with bipolar disorder is verbally threatening the staff and other patients in the medical surgical unit. Which initial action is most appropriate? 

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 4
  • Topics: Mental Health Disorders Communication & Documentation Crisis Management Health Care Quality Health Promotion Nursing Interventions

The patient is admitted with failure to thrive secondary to bulimia nervosa. The nurse anticipates administering which medication? 

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 3
  • Topics: Medication and Blood Products Mental Health Disorders Crisis Management

The nurse learns in report the patient with schizophrenia has mainly exhibited negative symptoms. The nurse most expects to make which observation? 

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 4
  • Topics: Mental Health Disorders Assessment Cognition Communication & Documentation Crisis Management Neurology

Which question does the nurse ask to determine the patient's risk for suicide in the patient with major depressive disorder? 

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 2
  • Topics: Mental Health Disorders Communication & Documentation Crisis Management Health Care Quality Health Promotion Health Screening Neurology

Following electroconvulsive therapy, the patient with bipolar disorder tells the nurse he does not remember whether he arrived by bus or car. Which response by the nurse is appropriate? 

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 7
  • Topics: Communication & Documentation Mental Health Disorders Cognition Crisis Management Neurology Nursing Interventions

The nurse is assessing the patient with major depressive disorder. Which characteristic alerts the nurse that the patient may be planning to commit suicide? 

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 5
  • Topics: Neurology Cognition Communication & Documentation Crisis Management Health Screening Mental Health Disorders

The 34-year-old G1P1 patient who just delivered a healthy baby via cesarean section four hours ago. The patient sits on the bed watching her newborn lying in the bed but does not touch or hold the baby. Which response by the nurse is most appropriate? 

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 5
  • Topics: Mental Health Disorders Communication & Documentation Crisis Management Endocrine Neonatal Care Neurology Postpartum Care

The patient with delusional disorder tells the nurse that he needs to see the Pope in Rome because he is a messenger of God. Which response by the nurse is most therapeutic?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 3
  • Topics: Mental Health Disorders Cognition Communication & Documentation Crisis Management Neurology Nursing Interventions

The nurse prioritizes which intervention in caring for the patient with borderline personality disorder? 

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 6
  • Topics: Crisis Management Mental Health Disorders Cognition Communication & Documentation Nursing Interventions

The nurse discovers a fire in an empty patient room. Where does the nurse aim the fire extinguisher discharge to eradicate the flame?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 1
  • Topics: Crisis Management Health Care Ethics, Law, and Policy Health Care Quality

The nurse discovers a fire coming from a computer in the staff computer room. After sounding the alarm and ensuring nearby patients are being moved to safety, which is the best action for the nurse to take?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 3
  • Topics: Crisis Management Health Care Ethics, Law, and Policy Health Care Quality

The nurse is providing discharge planning and education for a 72-year-old patient who is being discharged home after a diagnosis of atrial fibrillation. The nurse focuses education on which adverse event? 

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 5
  • Topics: Communication & Documentation Crisis Management Disease Prevention Mobility Patient Education

The patient who recently lost her young child to acute lymphoblastic leukemia (ALL) tells the nurse that she is having trouble handling the grief and feels like she is to blame for her child’s death. Which response by the nurse is most appropriate? 

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 6
  • Topics: End of Life Issues Mental Health Disorders Cognition Communication & Documentation Crisis Management Health Promotion

The man who lost his wife and child to a drunk driving accident one year ago is receiving care in a behavioral health unit. The patient tells the nurse that he has begun to feel better and feels like he is ready for release. Which statement indicates the patient should remain in the unit?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 6
  • Topics: End of Life Issues Mental Health Disorders Crisis Management

The patient brought to the emergency department by police was found in the middle of traffic, alternating between grandiose declarations and expressing a desire to commit suicide. On physical assessment, the patient is tachycardic and hypertensive. The nurse suspects which diagnosis will be made?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 5
  • Topics: Lifestyle Choices and High Risk Behavior Mental Health Disorders Assessment Crisis Management

The patient with schizophrenia tells the nurse of his plans to initiate a fire in the kitchen of the psychiatric department. Which action does the nurse take first?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 6
  • Topics: Crisis Management Communication & Documentation Health Care Ethics, Law, and Policy Health Care Quality Mental Health Disorders

Which punishment does the nurse report as child abuse?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 3
  • Topics: Communication & Documentation Crisis Management Development Growth & Development Health Care Ethics, Law, and Policy Health Promotion Pediatrics

Which is considered the fifth phase of the disaster cycle?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 1
  • Topics: Delegation, Prioritization and Leadership Communication & Documentation Crisis Management Health Care Ethics, Law, and Policy Health Care Quality

The school nurse who works in an area with poor vaccination compliance learns a child has developed measles after being in class for the past week. Twenty other children in the class have not received the measles vaccine. The nurse anticipates how many of these children will contract measles?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 9
  • Topics: Disease Prevention Health Screening Communication & Documentation Crisis Management Health Care Quality Immunity Infection Inflammation

The patient in the intensive care unit who is intubated and mechanically ventilated abruptly requires a drastically increased fraction of inspired oxygen (FiO2) and is hypoxic, hypotensive, and tachycardic. Which intervention does the nurse perform first?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 7
  • Topics: Respiratory Assessment Cardiovascular Communication & Documentation Crisis Management Delegation, Prioritization and Leadership Disease Prevention Health Care Quality Nursing Interventions

The mechanically ventilated patient has a chest tube in place for the treatment of a tension pneumothorax. Which safety supplies does the nurse ensure are at bedside to prevent complications of an accidentally-removed chest tube? Select all that apply.

  • Question Type:   Multiple Choice - Select All
  • Difficulty: 6
  • Topics: Disease Prevention Respiratory Crisis Management Health Promotion Nursing Interventions

A nurse is teaching a student about Good Samaritan laws. Which statement is correct?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 1
  • Topics: Crisis Management Disease Prevention Health Care Ethics, Law, and Policy Health Care Quality

In the weeks after a stroke, which patient problem is of the highest priority?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 4
  • Topics: Delegation, Prioritization and Leadership Cognition Communication & Documentation Crisis Management Disease Prevention Health Care Quality Health Promotion HEENT Neurology Nursing Interventions

A nurse is discussing abortion with a distraught pregnant woman. The nurse understands that the patient is most likely struggling with which pair of ethical principles?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 4
  • Topics: Communication & Documentation Crisis Management Health Care Ethics, Law, and Policy Health Care Quality Health Promotion Labor and Delivery Prenatal Care

An infant has been admitted to the hospital for gastroenteritis. Friends of the family stayed in the room while the patient’s father talks to other family members in the lobby. The nurse prepares to remove an infiltrated IV line and place a new one. The visitor stops the nurse and insists that the nurse obtains consent from the parents. Which is the most appropriate response?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 7
  • Topics: Communication & Documentation Crisis Management Culture Development Growth & Development Health Care Ethics, Law, and Policy Health Care Quality Health Promotion Pediatrics Routes of Administration

The nurse receives shift report on four patients. In which order does the nurse see the patients? Place the answer options in the correct order.

  • Question Type:   Put in Order
  • Difficulty: 7
  • Topics: Delegation, Prioritization and Leadership Assessment Cardiovascular Communication & Documentation Crisis Management Elimination Health Care Quality Health Promotion

Following an outbreak of pertussis, which action describes tertiary prevention?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 7
  • Topics: Crisis Management Health Care Quality Health Promotion Infection

A patient with longstanding alcohol abuse problems is admitted for COPD exacerbation. After reaching the floor, the patient becomes disoriented, anxious, tachycardic, diaphoretic, and tremulous. His oxygen saturation is 95% on 2 L supplemental oxygen via nasal cannula. Which intervention is most appropriate for this patient?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 7
  • Topics: Crisis Management Lifestyle Choices and High Risk Behavior Mental Health Disorders Neurology Cognition Medication and Blood Products Nursing Interventions Routes of Administration

The nurse knows that a fire extinguisher with a symbol of an A is suitable for which type of fires?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 3
  • Topics: Crisis Management Health Care Quality

A nurse is caring for a driver in a motor vehicle accident in which the airbags failed to deploy. After being stabilized, the man developed chest pain and becomes hypotensive. The emergency physician suspects cardiac tamponade. The nurse anticipates which treatment for this condition?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 6
  • Topics: Cardiovascular Crisis Management

The patient with diabetes is brought to the emergency department with severe confusion and is unable to follow commands. A point-of-care (POC) glucose measurement reveals a blood sugar of 44 g/dL. The nurse begins a 50 mL infusion of D50W. Which action does the nurse take next?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 5
  • Topics: Crisis Management Endocrine Laboratory Studies Medication and Blood Products Nursing Interventions

The nurse is admitting an 89-year-old man with end stage liver disease. He declines a palliative care consult saying, “I’m not dying today.” Which responses by the nurse are appropriate to counsel the patient? Select all that apply.

  • Question Type:   Multiple Choice - Select All
  • Difficulty: 6
  • Topics: Communication & Documentation Crisis Management End of Life Issues

Which situations prompt the use of four-point restraints? Select all that apply.

  • Question Type:   Multiple Choice - Select All
  • Difficulty: 5
  • Topics: Crisis Management Disease Prevention Lifestyle Choices and High Risk Behavior Health Care Ethics, Law, and Policy Health Care Quality Mental Health Disorders Mobility Musculoskeletal

The nurse is caring for a woman wearing a hijab. The woman does not speak English and has come to the emergency department (ED) with fever, vaginal bleeding, and abdominal pains. An interpreter is present for the interaction. Which question is appropriate for the nurse to ask first?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 7
  • Topics: Lifestyle Choices and High Risk Behavior Communication & Documentation Crisis Management Culture Health Care Ethics, Law, and Policy Health Care Quality Prenatal Care

The emergency room nurse is caring for a patient who ambulated into the triage room wearing sunglasses and a scarf. Upon request, the patient removed her sunglasses and scarf, revealing bruising around her neck and eyes in various stages of healing. The patient became hysterical and stated her husband tried to kill her. Which response by the nurse is the most appropriate?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 6
  • Topics: Communication & Documentation Crisis Management

A 23-year-old woman presents to the emergency department (ED) after losing consciousness during class. Her vital signs are: blood pressure 95/68 mm Hg, heart rate 112 bpm, and oxygen saturation 95% on room air. She weighs 78 pounds. She confides in the nurse saying, “I am so scared of being fat. It controls me. I have not eaten in three days.” Which disorder does the nurse suspect in this patient?

  • Question Type:   Multiple Choice - Select One
  • Difficulty: 6
  • Topics: Crisis Management Mental Health Disorders

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