The nurse is caring for a patient who has undergone surgery following a motor vehicle accident. The patient is stable and resting comfortably; he is expected to make a full recovery. Upon entering the room, the nurse notes the patient’s wife is holding his hand and crying. Which statement by the nurse is most appropriate?

Following an assault by an unknown assailant, the patient is diagnosed with post-traumatic stress disorder. Which intervention must be implemented first for this patient? 

A patient diagnosed with schizophreniform disorder is prescribed fluphenazine 5 mg three times daily. After a week, the patient’s hallucinations and delusions have subsided but the patient is still unkempt and has a flat affect. Which statement best describes the patient’s residual symptoms?