A Muslim man becomes ill on a cruise ship and is transported to a hospital in Anchorage, Alaska. While conducting his history, the nurse asks, “Are there any spiritual needs we can help you address?” The man replies that he is Muslim and will pray five times a day and asks, “Which way do I face to pray to Mecca?” Which is the best response by the nurse?

The patient is verbally aggressive with a nurse and threatens physical violence unless he is given an IV dose of hydromorphone (Dilaudid). Which initial action by the nurse is appropriate?

The nurse is conducting a detailed medical history interview. Which communication techniques demonstrate effective therapeutic communication skills? Select all that apply.