A nurse is discussing a patient’s clinical case with the treating physician and they enter a public hospital elevator. Which action by the colleagues is the most appropriate?

Wait to discuss the case until off the elevator and away from the public. The confidentiality of patient information must be respected and therefore it is not appropriate to continue discussing this patient’s case until off the elevator and away from the public. To continue talking about the patient’s case in the elevator would be violating that patient’s right to confidentiality. Even if using room numbers or physical descriptions, these could be used to identify the patient.

A nurse is discussing a patient’s clinical case with the tr...

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Management of Care
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Category: Management of Care
Difficulty: 1

Topics: Communication & Documentation

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