The nurse is riding the staff elevators with several other healthcare professionals and overhears a provider discussing the lab results for another nurse’s patient. Which response by the nurse is most appropriate?

Remind the provider the elevator is a public place. The nurse is responsible for protecting the privacy of all patients. Therefore, the appropriate action is to remind the provider that the elevator is a public place. Reporting the provider to the administrators may be necessary if the provider consistently breaches patient privacy. Although it is the staff elevator, there are still individuals present who are not involved in the patient’s care and therefore are not privy to the information. Alerting the patient’s nurse to the breach in patient privacy is not the appropriate action.

The nurse is riding the staff elevators with several other health...

Category: Management of Care
Difficulty: 3

Topics: Communication & Documentation Health Care Ethics, Law, and Policy Health Care Quality

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