The recently-discharged patient sends a social media message to the nurse asking for her full diagnosis. Which response by the nurse is appropriate?

“Please contact the hospital for this information.”. In order to protect the patient’s privacy, the nurse encourages the patient to contact the hospital. HIPAA dictates that it is inappropriate to tell the patient the diagnosis via social media, to ask how the nurse can be sure of the patient’s identity, or to ask the patient’s hospital identification number.

The recently-discharged patient sends a social media message to t...

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Management of Care
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Category: Management of Care
Difficulty: 3

Topics: Communication & Documentation Health Care Ethics, Law, and Policy Health Care Quality

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